FREQUENTLY ASKED QUESTIONS

COMPANY INFORMATION

Where are you located ?

Our warehouse is located in US so we can ship to you in a short period of time.

Why choose us?

Hair All Yours is a hair online shop, selling 100% virgin human hair bundles. We offer you top-notch hair at factory direct price with free shipping in the USA.

What kind of hair do you offer ?

We offer virgin human hair bundles in 3 different textures for your choice. If you want to switch up your look in some special occasion, you can use hot styling tool to restyle our hair, or bleach and dye it to the color you love.Our hair is made with good quality hair that can last up to 2 years, proper hair care is recommended.

Do you sell bundles with closure and frontals ?

In the meantime, we only focus on selling hair bundles.

Do you offer wholesale ?

Yes we do offer wholesale too. Please kindly visit the wholesale page for more information: www.hairallyours.com/wholesale.

PRODUCT INFORMATION

What is the virgin hair ?

Virgin hair is a type of hair which has never been dyed, colored, permed or chemically processed. Because of no damage to the strands, virgin hair is normally stronger and lasts longer than other types of hair. Virgin hair is an ideal choice when you seek out hair extensions that can last numerous times and in a long term.

How do I take care of the hair ?

You should take care of it like your own natural hair such as regularly washing, leaving it dry naturally not using excessive heat. You may read our blog for hair care instructions and hair tips.

How long does your hair last?

Our hair will last up to 2 years or more with proper hair care. You may read our blog for hair care instructions and hair tips.

How many bundles should I use to make 1 wig?

3 bundles are ideal for making 1 wig. However, you may concern that the longer the length, the thinner the hair is, because all the bundles have the same weight whatever the length is. If you want to make a wig longer than 18” and you prefer voluminous hair, you may add 1 more bundle.

Can I reuse the hair bundles?

Yes, as long as it is not irretrievably damaged.

Can I cut the weft?

If you have to cut the weft to adjust the hair volume for your install (normally we won’t suggest to do it), please make sure seal the edges of the wefts so it won’t be shed. And never wash or comb the hair with too much strength, it is virgin hair, once it left the vendor, it needs special care about them. Even our own hair, it is the same, or the hair will dry, split, tangle, shedding, matte.

Can I use heat styling tools on your hair ? Can your hair be bleached, dyed and permed ?

Our hair is made from 100% virgin human hair so it can be dyed, permed, bleached and used hot styling tools for styling as your natural hair. However, we recommend to dye dark color and ask the professional hairstylist to dye your hair for not damaging the hair.

ORDER AND SHIPPING INFORMATION

How do I pay for my order ?

You can pay your order by Paypal, Moneygram and Western Union. Please notice that all payment methods charge transaction fees.

What if my order is delayed ?

We will update you with information on the delayed situation.

Do you guarantee the delivery time ?

We will try to deliver products to you on time. However, we do not guarantee delivery time because there are numerous objective and subjective reasons such as pandemics, warehouse system problems and delay shipment schedules. If there is any delay happens, we will keep you updated immediately.

How long it takes for delivering ?

It takes 5 to 10 working days for shipping. We will try our best to ship the order to you as soon as possible.

If you have any other questions or concerns, please feel free to contact us . We are happy to support you.